Terms of Service

Please read these terms carefully

Last updated: September 5, 2025

Acceptance of Terms

By accessing and using Dripo AI, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Dripo AI is a comprehensive AI-powered platform that allows users to create professional images, videos, artwork, and multimedia content using advanced artificial intelligence technology including DALL-E, Midjourney, and VEO3. Our service operates on a credit-based system where users purchase credits to generate content.

User Account

You must create an account to use our service. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

Account Requirements:

Provide accurate and complete information
Maintain the security of your account
Notify us of any unauthorized use
You must be at least 18 years old to use our service

Credit System

Our service uses a credit-based payment system. Credits never expire and can be used to generate images, videos, and other AI content.

Credits are non-refundable once used for content generation

Credits never expire and remain in your account

Credit packages are one-time purchases, not subscriptions

Pricing may change, but purchased credits are not affected

Payment and Billing Policy

All payments are processed securely through our certified payment processor.

Payment Policies:

We accept all major credit cards and digital payment methods

All transactions are encrypted and processed using industry-standard security protocols

Billing is handled with PCI DSS Level 1 compliance

You will receive email receipts for all transactions

We maintain detailed transaction records for customer service and dispute resolution

Pricing Terms:

All prices are clearly displayed before purchase

Prices are in USD and may be subject to applicable taxes

We reserve the right to change pricing with advance notice

Promotional pricing may have specific terms and conditions

Refund Policy

We strive to provide excellent service and fair refund policies.

Credits are automatically refunded if content generation fails due to technical issues on our end

Refund requests for purchased credit packages will be evaluated case-by-case within 30 days

Refunds are only available for unused credits

All refunds are processed through our secure payment system and may take 5-10 business days

We reserve the right to refuse refunds for accounts that violate our terms

Chargebacks may result in account suspension pending resolution

Dispute Resolution and Customer Service

We are committed to resolving customer issues promptly and fairly.

Contact our support team at [email protected] for any billing or service issues

We will investigate and respond to all inquiries within 48 hours

Detailed transaction records are maintained for dispute resolution

Unresolved disputes may be escalated through our payment processor's dispute resolution process

We comply with all applicable consumer protection laws

Acceptable Use

You agree to use our AI content creation service only for lawful purposes and in accordance with these terms.

Prohibited Activities:

Generate illegal, harmful, or offensive content
Violate any applicable laws or regulations
Infringe on intellectual property rights
Attempt to reverse engineer our AI technology
Use the service for spam or malicious purposes
Violate content policies of third-party platforms

Intellectual Property

You retain rights to the images, videos, and other content you create using our AI service. However, you grant us a limited license to use your content for service improvement, marketing purposes, and platform promotion.

Limitation of Liability

Our liability is limited to the amount you paid for the service. We are not liable for any indirect, incidental, or consequential damages.

Termination

We may terminate or suspend your account at any time for violations of these terms. You may terminate your account at any time.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service.

Contact Information

If you have any questions about these Terms of Service, please contact us at [email protected]